Booking Policy

Flexible Change and Cancellation Policy

We want you to have the confidence to make your travel plans knowing you may make changes without change fees to reservations within the following parameters:

Booking Period: March 5, 2020 – August 31, 2020
For Travel: Through August 31, 2020
Changes Must be Made: 24 hours before departure

Re-book Period: Through the end of the loaded schedule (October 31, 2020), or you can cancel your flight and take a 24-month future flight credit.

  • Fare difference applies
  • Applies to all fare categories
  • Does not apply to codeshare or interline flight segments on Air Canada or WestJet (the change policies of those airlines applies)

To Book or Make Itinerary Changes

To book online, return to our home page or for itinerary changes please phone 1-888-865-8585.

Reservations Call Centre Hours
Monday – Friday: 8AM to 4PM PT
Saturday – Sunday: Closed

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