Customer Service/Ramp Agent – Kamloops Base


Job Description:    Part Time Customer Service and Ramp Agent

                                     Temporary Maternity/Parental Leave Coverage (12 to 14 months)

Reports to:                 Airport Manager


  • Superior customer service skills
  • Good communication and interpersonal skills
  • Good computer skills
  • Ability to work independently and in a team
  • Ability to work flexible hours, including split shifts and weekend coverage
  • Willingness to work outside in adverse weather conditions
  • Must be able to obtain and retain an Airport RAIC and AVOP driver’s License
  • Must have valid BC driver’s license


Customer Service Agent

  • Check in and greet passengers, taking reservations and handling payments (when necessary)
  • Processing baggage and cargo
  • Respond to passenger inquiries, gate operations and flight closure
  • Other duties as assigned

Ramp Handler

  • Handling passenger baggage and cargo while adhering to all ramp/airside methods and standards.
  • Marshalling aircraft in and out of the ramp area safely
  • Operating and positioning all airside equipment
  • Coordinate aircraft de-icing
  • Performing basic baggage equipment maintenance checks
  • Check in and greet passengers, taking reservations and handling payments (when necessary)
  • Respond to passenger inquiries
  • Assisting passengers with disabilities during deplaning and enplaning
  • Preparing, loading and unloading baggage from the aircraft
  • Ship and receiving cargo
  • Communicating load counts to flight crews
  • Ability to repetitively lift up to 70 lbs/32 kg
  • Other duties as assigned.

Other Information

This position is temporary for Maternity/Parental Leave Coverage. Duration of the position is approx 12 to 18 months with a possibility of an extension and/or permanent position  Anticipated start date is as soon as possible.

Applications may be submitted to  please indicate the position you are applying for.

Central Mountain Air thanks all applicants for their interest, however, only those selected for an interview will be contacted.



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