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Customer Service/Ramp Agent – Kamloops Base

 

Job Description:    Part Time Customer Service and Ramp Agent

                                     Temporary Maternity/Parental Leave Coverage (12 to 14 months)

Reports to:                 Airport Manager

Qualification:

  • Superior customer service skills
  • Good communication and interpersonal skills
  • Good computer skills
  • Ability to work independently and in a team
  • Ability to work flexible hours, including split shifts and weekend coverage
  • Willingness to work outside in adverse weather conditions
  • Must be able to obtain and retain an Airport RAIC and AVOP driver’s License
  • Must have valid BC driver’s license

Responsibilities:

Customer Service Agent

  • Check in and greet passengers, taking reservations and handling payments (when necessary)
  • Processing baggage and cargo
  • Respond to passenger inquiries, gate operations and flight closure
  • Other duties as assigned

Ramp Handler

  • Handling passenger baggage and cargo while adhering to all ramp/airside methods and standards.
  • Marshalling aircraft in and out of the ramp area safely
  • Operating and positioning all airside equipment
  • Coordinate aircraft de-icing
  • Performing basic baggage equipment maintenance checks
  • Check in and greet passengers, taking reservations and handling payments (when necessary)
  • Respond to passenger inquiries
  • Assisting passengers with disabilities during deplaning and enplaning
  • Preparing, loading and unloading baggage from the aircraft
  • Ship and receiving cargo
  • Communicating load counts to flight crews
  • Ability to repetitively lift up to 70 lbs/32 kg
  • Other duties as assigned.

Other Information

This position is temporary for Maternity/Parental Leave Coverage. Duration of the position is approx 12 to 18 months with a possibility of an extension and/or permanent position  Anticipated start date is as soon as possible.

Applications may be submitted to jobs@flycma.com  please indicate the position you are applying for.

Central Mountain Air thanks all applicants for their interest, however, only those selected for an interview will be contacted.

 

 

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