A: All passengers are required to wear masks* while in the airport and on board the aircraft. In addition a health questionnaire will need to be filled out, and there may be temperature screening. All CMA aircraft cabins are being sanitized above the standards set out in the six-page Public Health Agency of Canada (PHAC) recommendations for aircraft. In-line with the PHAC Advisory, CMA is conducting a deep aircraft cleaning at every station stop. Personal protection is being provided to all flight crews to accomplish these additional duties, plus infection control kits are on each aircraft.

A: You should plan to be at the check-in counter at least 90 minutes in advance of your flight, due to the extra time needed for the check-in and security process.

A: For a fee we allow one cat or dog in the cabin per flight and one cat or dog in the cargo hold. Please see our website for additional details regarding this (https://www.flycma.com/terms-conditions)

A: In these difficult times we will try to work with you to use these credits. Please contact our Customer Care department (customer.care@flycma.com) to assist with this.