Supply Chain Counter Support- Calgary, AB (YYC)
At Central Mountain Air, we pride ourselves in providing vital air connectivity to remote communities nestled within the stunning landscapes of Alberta and British Columbia. Our commitment to safety, reliability, and exceptional customer service is at the core of everything we do. Join our dedicated team and become an integral part of bringing people together and fostering economic growth in these unique regions.
We are currently looking for a Supply Chain Counter Support out of our Calgary, AB base. The Supply Chain Counter Support reports to the Senior Supply Chain Manager and is responsible for delivering a high level of customer service during the management of Materials for the Business. This should be done at the lowest cost of ownership to the business. Doing so requires independent decision making, non-standard problem solving, and trouble shooting.
This will be achieved through:
Expertise and effectiveness of our people in Supply Chain Management (SCM) by incorporating SCM strategies and best practices in conjunction with market intelligence and effective supplier alliances and CI initiatives.
The development of stronger relationships with team members and cross-functional groups.
The development of strategies to achieve established Key Performance Indicators (KPI’s) that are consistent with corporate objectives.
On-going development of the team for future growth opportunities to ensure both functionality and effectiveness.
Job Description
Descriptions are grouped into 3 specific categories below:
Inventory Management
Sourcing and procuring required goods and services to fulfill customer and company requirements for all bases in a cost-effective and timely manner IAW the Corporate Delegation of Authority
Issuing inventory from controlled stores areas while ensuring accuracy of quantities and information in company database
Shipping and Receiving as necessary for YYC location
Provide daily/weekly/monthly reports as required.
Assist with monitoring and control of aircraft tooling and shelf-life items communicating/collaborating effectively with all bases and cross-functional departments. Answer non-standard requests using advanced search techniques, problem solving and a thorough understanding of our systems.
Assist with annual/cycle count mandates, inventory accuracy within Stores and Production
Assist with investigating any potential trace inventory items.
Handle project-related tasks to support new programs, pre-draw & tool provisioning, aircraft maintenance planning and maintain organization of parts control room.
Maintain a sound knowledge of the internal computer systems to manage, maintain, and amend purchasing, repair and inventory data, and supplier information.
Comply with all SMS and safety policies, processes, and standards.
Any additional responsibilities and projects as assigned by the Base Manager.
Assisting with Purchase Order discrepancies, rejections, and warranty claims.
Documentation and Administration
Solid understanding of company paper flow, systems, and requirements of other cross-functional departments and the ability to collaborate as required with a high degree of accuracy, including:
Timely processing of Material Management duties in the WinAir system.
Effective management of parts status reports to ensure all material demands including, Aircraft requirements, stock orders, shop supply orders and other miscellaneous orders are received in a timely manner.
Familiarity with the Supply Chain Procedures and adhering to those procedures.
Other Duties as Assigned
Other duties or projects assigned by the Senior Manager Supply Chain
Job Requirements & Qualifications
Grade 12 graduate
Minimum 1-2 years of experience in a Supply Chain related role with proven ability to competently perform all job functions.
Working towards a CPIM or PMAC accreditation or related certifications an asset
Proactive problem-solving and troubleshooting skills.
Demonstrated interpersonal communication skills.
Advanced computer skills in MS Office programs, specifically Excel and Word.
Proven verbal and written communication and listening skills.
Strong Customer Service skills.
Planning, organizing, multitasking skills, and attention to detail are required.
Able to work productively in a fast-paced environment and independently, as required.
Benefits of being part of CMA’s team include:
Group Retirement RRSP contribution matching program
Full health benefits package consisting of extended health, dental, short term disability, long term disability, life insurance and travel emergency medical insurance
Corporate rates with Good Life Fitness
Competitive sick and personal leave benefits
Travel Benefits
Excellent travel perks within the Central Mountain Air network for employees, their eligible family members, and their buddies
Travel perks for retirees and their eligible spouses
Standby travel for employees and eligible family members on other airlines around the world
Additionally, employees are eligible for discounts with various hotels and agencies that offer cruises and all-inclusive holidays
Free cargo shipping for employees on CMA flights
Employee Programs
Training Assistance Program, Milestone Recognition Program and Employee Recognition programs
Opportunities for career development, growth, and promotions
Inclusive team atmosphere
How to Apply
Interested applicants can submit their resume to jobs@flycma.com. Please indicate the position you are applying for in the subject line.
Central Mountain Air is committed to diversity and inclusion in our workplace. We strive to create a supportive, accessible, and fulfilling work environment that recognizes and celebrates the unique contributions of each employee to our company’s success. If you require accommodation during the selection process, please let us know.
We thank all candidates for their interest in Central Mountain Air; however, only those candidates who are selected to continue in the recruitment process will be contacted.